View Docs
Documentation
Database
Asset Library
Bulk Editor
Listing Explorer
Tag Analyzer
Shop Analyzer
Browser Extension
Print on Demand
Policies
Policies
→
General
→
Cancelling Your Account
Alek
Cancelling Your Account
Cancelling takes about a minute and you can do all of it yourself. There are two options, and they do different things:
Cancel your subscription — billing stops, but your account and everything in it stays. This is what most people want.
Delete your account — your account and its data are removed, and any subscription is cancelled straight away.
Cancel your subscription
In the sidebar, open Settings.
On the Account tab, click Manage Subscription.
Scroll to the bottom of that page, to the list of questions.
Open Can I cancel my subscription plan? and click the here link in the answer.
A window headed Before you go — here's what changes appears, showing what happens to your files and listings. Click Continue to cancel.
Finish the short cancellation flow that follows. You may be shown an offer along the way, such as a discount — if you still want to leave, keep going until you reach the confirmation.
That's it. There's no need to email anyone to cancel.
What happens after you cancel
You keep full access until the end of the period you've already paid for.
On the Manage Subscription page, Renewal date changes to Cancels on, followed by the date your plan ends.
On that date your account moves to the Free plan.
Nothing is deleted. Your watchlists, presets, settings and files all stay exactly as they are.
You can re-subscribe any time from the same Manage Subscription page.
Delete your account instead
Deleting is a bigger step than cancelling. It removes your watchlists and imported listings, cancels any subscription immediately, and there's no refund for the time left on your plan.
Go to Settings → Account → Manage Subscription and scroll to the questions at the bottom.
Open How can I delete my account? and click the here link.
Choose Delete my account.
Click Review account deletion, then confirm with Proceed.
You'll get a confirmation email. Your account is then held for 30 days — if you change your mind within that window, simply log back in with your usual details. Your account is restored automatically and you'll get an email confirming it. After 30 days it's gone for good.
Not sure which one you want?
If you just want to stop paying, cancel the subscription. Leaving the account sitting on the Free plan costs you nothing, and everything you've built stays put in case you come back.
Delete your account only if you specifically want your data removed.
If the cancel window doesn't open
If the link doesn't open anything, or you see a message about a Merch Makers membership, email support@listingview.io and we'll cancel your plan for you.
Common questions
Will I be charged again after I cancel?
No. Cancelling stops future payments straight away. You simply keep your access until the period you've already paid for runs out.
Do I get money back for the rest of the month?
Cancelling doesn't refund the current period — you keep using your plan until it ends instead. For refund questions, email support@listingview.io.
I'm on the Free plan. How do I cancel?
There's nothing to cancel on the Free plan, because there's no payment. If you want your account and data removed, follow the delete steps above.
Can I come back later?
Yes. Log in at any time and pick a plan again from the Manage Subscription page. If you cancelled, your data is waiting for you. If you deleted your account, logging back in within 30 days brings it back.
Cancelling takes about a minute and you can do all of it yourself. There are two options, and they do different things:
Cancel your subscription — billing stops, but your account and everything in it stays. This is what most people want.
Delete your account — your account and its data are removed, and any subscription is cancelled straight away.
Cancel your subscription
In the sidebar, open Settings.
On the Account tab, click Manage Subscription.
Scroll to the bottom of that page, to the list of questions.
Open Can I cancel my subscription plan? and click the here link in the answer.
A window headed Before you go — here's what changes appears, showing what happens to your files and listings. Click Continue to cancel.
Finish the short cancellation flow that follows. You may be shown an offer along the way, such as a discount — if you still want to leave, keep going until you reach the confirmation.
That's it. There's no need to email anyone to cancel.
What happens after you cancel
You keep full access until the end of the period you've already paid for.
On the Manage Subscription page, Renewal date changes to Cancels on, followed by the date your plan ends.
On that date your account moves to the Free plan.
Nothing is deleted. Your watchlists, presets, settings and files all stay exactly as they are.
You can re-subscribe any time from the same Manage Subscription page.
Delete your account instead
Deleting is a bigger step than cancelling. It removes your watchlists and imported listings, cancels any subscription immediately, and there's no refund for the time left on your plan.
Go to Settings → Account → Manage Subscription and scroll to the questions at the bottom.
Open How can I delete my account? and click the here link.
Choose Delete my account.
Click Review account deletion, then confirm with Proceed.
You'll get a confirmation email. Your account is then held for 30 days — if you change your mind within that window, simply log back in with your usual details. Your account is restored automatically and you'll get an email confirming it. After 30 days it's gone for good.
Not sure which one you want?
If you just want to stop paying, cancel the subscription. Leaving the account sitting on the Free plan costs you nothing, and everything you've built stays put in case you come back.
Delete your account only if you specifically want your data removed.
If the cancel window doesn't open
If the link doesn't open anything, or you see a message about a Merch Makers membership, email support@listingview.io and we'll cancel your plan for you.
Common questions
Will I be charged again after I cancel?
No. Cancelling stops future payments straight away. You simply keep your access until the period you've already paid for runs out.
Do I get money back for the rest of the month?
Cancelling doesn't refund the current period — you keep using your plan until it ends instead. For refund questions, email support@listingview.io.
I'm on the Free plan. How do I cancel?
There's nothing to cancel on the Free plan, because there's no payment. If you want your account and data removed, follow the delete steps above.
Can I come back later?
Yes. Log in at any time and pick a plan again from the Manage Subscription page. If you cancelled, your data is waiting for you. If you deleted your account, logging back in within 30 days brings it back.
Need Help Getting Started?
Getting Started
Summarize