Terms of Service

Welcome to ListingView (the "Service"), owned and operated by ListingView LLC., a Colorado limited liability company ("ListingView," "we," "us," or "our"). These Terms of Service (the "Terms") constitute a legally binding agreement between you ("you," "your," or "User") and ListingView governing your access to and use of the Service, including but not limited to the websites located at listingview.io and app.listingview.io, and any related mobile applications, browser extensions (including the ListingView Chrome Extension), application programming interfaces ("APIs"), artificial intelligence tools, file hosting and storage services, mockup and design generation tools, print-on-demand integrations, email communications, and all other products, features, or services we provide now or in the future (collectively, the "Platform").

By creating an account, accessing, or using any part of the Platform — including installing our browser extension, uploading files, generating content using our AI tools, or connecting third-party services — you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must immediately cease all access to and use of the Platform.

These Terms include a mandatory arbitration clause with a class action waiver. You have 30 days after creating your account to opt out. Please read Section 19 carefully.

Important: these Terms contain a mandatory arbitration provision and a class action waiver in section 19. Please read section 19 carefully, as it affects your legal rights, including your right to file a lawsuit in court and to have a jury trial. You may opt out of the arbitration provision within 30 days of creating your account (see section 19.5).

Plain-English Commitment. We work to make ListingView useful, reliable, and fair. These Terms are designed to explain the rules of using the Platform and to set reasonable limits on legal liability, but they do not reduce our commitment to clear billing, accessible cancellation, reasonable notice of material changes, and a fair opportunity to export your data where practicable.

1. Overview of the Service

1.1 ListingView is an e-commerce analytics, research, and optimization platform primarily focused on the Etsy marketplace. The Platform provides tools and features including, but not limited to:

• Analytics & Research: Estimated sales and revenue data, keyword demand analysis, shop metrics, tag analysis, search term analysis, listing exploration, and trending dashboards;

• Listing Optimization: AI-powered writing tools for titles, descriptions, and tags; bulk editing capabilities; listing presets and processing profiles;

• Asset Library: Cloud-based file hosting and management for images, documents, videos, fonts, audio, and archives, including Print-on-Demand (POD) compliance assessment;

• Mockup Generator & Canvas Editor: AI-powered image generation, background removal, style transfer, layer-based editing, and mockup template application;

• Print on Demand Integration: Connections to third-party print-on-demand providers (such as Printify and Printful) for product creation and order fulfillment;

• Browser Extension: A Chrome browser extension that provides analytics overlays on Etsy marketplace pages;

• Digital File Delivery: Tools for linking digital deliverable files to marketplace listings.

1.2 All data we display — including but not limited to estimated sales, revenue, conversion rates, keyword demand scores, and other marketplace metrics — are best-effort estimates based on publicly available information, third-party APIs, and proprietary modeling. They are provided for educational and informational purposes only and should not be relied upon as exact, complete, or current.

1.3 Trending Section. Our "Trending" dashboards highlight listings and keywords that marketplace data indicates are currently performing well. Listings appear automatically through algorithmic selection; ListingView does not hand-pick or endorse any particular seller, shop, or product. Appearance in this view is solely based on the underlying ranking criteria at that moment.

2. Eligibility & Account Registration

2.1 You must be at least eighteen (18) years of age (or the age of legal majority in your jurisdiction, if higher) and capable of forming a binding contract under applicable law to use the Platform.

2.2 You agree to provide true, accurate, current, and complete information during registration and to maintain and promptly update such information to keep it accurate and complete.

2.3 You are responsible for safeguarding your account credentials (including passwords, API keys, and access tokens) and for all activities that occur under your account, whether or not authorized by you. You must immediately notify us at support@listingview.io if you become aware of any unauthorized use of your account.

2.4 Each individual may maintain only one (1) active account. Creating multiple accounts to circumvent usage limits, storage quotas, free-tier restrictions, or enforcement actions is prohibited and grounds for immediate termination of all associated accounts.

2.5 We reserve the right to refuse registration or to suspend or terminate any account for suspected abuse, fraud, security risk, legal compliance, violation of these Terms, or other material cause. We will provide reasonable notice before termination where practicable, except in cases involving fraud, security threats, or legal requirements where immediate action is necessary.

3. Acceptable Use

3.1 You agree to use the Platform only for lawful purposes and in accordance with these Terms. You agree not to, and agree not to assist, encourage, or enable any third party to:

(a) Data Misuse:

• Scrape, crawl, harvest, reproduce, redistribute, sublicense, or resell data obtained through the Service except as expressly permitted in writing;

• Use output from the Platform (including analytics data, AI-generated content, or exported reports) to build a competing product or service;

• Systematically download or store substantial portions of the Platform's data or content;

(b) Harmful Content & Conduct:

• Upload, transmit, or store any content that is infringing, illegal, defamatory, obscene, threatening, harassing, hateful, or otherwise objectionable;

• Upload malware, viruses, trojan horses, ransomware, spyware, or any other malicious code or files;

• Use AI features to generate content that is deceptive, fraudulent, misleading, or designed to impersonate any person or entity;

• Use AI features to generate content that promotes violence, hate speech, discrimination, or illegal activities;

(c) Platform Integrity:

• Interfere with, disrupt, or impose an unreasonable or disproportionately large load on the Platform's infrastructure;

• Attempt to gain unauthorized access to any part of the Platform, other accounts, or any systems or networks connected to the Platform;

• Use automated tools, bots, scripts, or other means (beyond our officially provided browser extension and APIs) to access or interact with the Platform;

• Circumvent, disable, or otherwise interfere with any security, rate-limiting, quota, or access-control features of the Platform;

• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any part of the Platform;

(d) Account & Commercial Misuse:

• Share, transfer, sell, or sublicense your account credentials or Platform access to any third party;

• Use the Platform to spam any marketplace (including Etsy) or to violate any marketplace's terms of service, policies, or guidelines;

• Circumvent or attempt to circumvent storage quotas, token limits, API rate limits, or any other usage restrictions;

• Use the Platform in connection with any high-risk activities where failure could lead to death, personal injury, or significant property damage;

(e) Marketplace Compliance:

• Use the Platform in any manner that would cause you or ListingView to violate the terms of service of Etsy, Inc. or any other connected marketplace;

• Misrepresent data from the Platform as official marketplace data when communicating with third parties.

3.2 We reserve the right, but are not obligated, to monitor, review, or investigate any use of the Platform. If we believe you have violated these Terms, we may remove content or restrict access to specific features without prior notice. For account suspension or termination based on suspected violations, we will make reasonable efforts to notify you and provide an opportunity to address the issue, except where immediate action is necessary to prevent harm, comply with legal requirements, or address fraud or security threats.

3.3 We may impose or modify usage limits, rate limits, daily caps, or other restrictions on any feature of the Platform at any time. We will provide reasonable advance notice of material changes to limits that affect your current subscription plan, except where immediate changes are necessary for platform stability or security. Such limits may vary by subscription plan.

4. User-Uploaded Content & Asset Library

4.1 User Content. The Platform allows you to upload, store, and manage files including images, documents, videos, fonts, audio files, and archives (collectively, "User Content") through the Asset Library and other features. You are solely responsible for all User Content you upload, store, or transmit through the Platform, including ensuring that you have all necessary rights, licenses, and permissions to do so.

4.2 Content Restrictions. You represent and warrant that your User Content does not and will not:

• Infringe, misappropriate, or violate any third party's intellectual property, privacy, publicity, or other rights;

• Contain any viruses, malware, or other harmful code;

• Violate any applicable law or regulation;

• Contain illegal, obscene, defamatory, or otherwise objectionable material;

• Include content for which you do not have the necessary rights, licenses, or consents.

4.3 License Grant. By uploading User Content to the Platform, you grant ListingView a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, cache, reproduce, display, process, transcode, generate thumbnails of, assess for compliance, and otherwise use your User Content solely as necessary to operate, maintain, and provide the Platform's features (including but not limited to POD compliance assessment, mockup generation, AI processing, and digital file delivery). This license continues for the duration that your User Content is stored on the Platform and for a reasonable period thereafter to allow for deletion from backup systems.

4.4 No Obligation to Monitor. We are not obligated to review, screen, or monitor User Content. However, we reserve the right (but not the obligation) to remove, disable access to, or modify any User Content at any time and without prior notice if we determine, in our sole discretion, that it violates these Terms, applicable law, or our policies, or poses a security, legal, or operational risk to the Platform.

4.5 Security Scanning. Files uploaded to the Platform may be automatically scanned for malware, viruses, and policy violations. Files flagged by our security systems may be quarantined, restricted, or deleted without prior notice to you.

4.6 Storage Quotas. Storage capacity is subject to the limits of your subscription plan as described on our pricing page. We may change storage allocations for any plan at any time upon notice. You are responsible for managing your storage usage within your plan's limits. If your usage exceeds your plan's allocation, you may be unable to upload additional files until you either upgrade your plan or delete existing files.

4.7 File Retention & Account Changes.

In plain English: if you downgrade or cancel, we will not immediately wipe your files. You will have time to access and download them before any deletion of excess storage begins.

(a) Downgrade or Cancellation. If your subscription is downgraded or canceled, we will continue to host files within your new plan's storage allocation (including the free tier allocation, if applicable). Files that exceed your new plan's storage allocation will be preserved in a read-only state for at least thirty (30) days following the downgrade or cancellation ("Grace Period"). During the Grace Period, you may access and download your files but may not upload new files until your usage is within your plan's limits. After the Grace Period, we may begin deleting files that exceed your storage allocation, starting with the most recently uploaded files, and we will make reasonable efforts to notify you by email at least fourteen (14) days before deletion begins.

(a-ii) Active Listing Files & Order Fees. If your account is downgraded or canceled and you have files in the Asset Library that remain linked to active marketplace listings for digital file delivery, we will continue to host and deliver those files on your behalf. However, a per-order delivery fee ("Order Fee") will apply to each order fulfilled through the Platform's digital delivery system while your account is on a plan that does not include delivery as a covered feature. Order Fee rates are described on our pricing page and may change upon reasonable notice. If Order Fees remain unpaid, we may suspend digital file delivery for affected listings until the outstanding balance is resolved. You remain responsible for all accrued Order Fees regardless of account status.

(b) Account Termination. If your account is terminated by ListingView for cause (such as a violation of these Terms), we will make reasonable efforts to provide at least fourteen (14) days' notice and an opportunity to export your files before deletion, except where immediate deletion is required for legal compliance, to protect the safety of other users, or to address fraud or security threats. If your account is terminated without cause by ListingView, we will provide at least thirty (30) days' notice and access to download your files before deletion.

(c) Voluntary Account Deletion. If you choose to delete your account, deletion will be scheduled to take effect thirty (30) days after you initiate the process ("Deletion Window"). During the Deletion Window, your account will be deactivated but your data and files will be preserved. You may restore your account at any time during the Deletion Window by logging in and following the restoration instructions. If you do not restore your account within the Deletion Window, your account and all associated data — including User Content, files in the Asset Library, and any remaining tokens — will be permanently deleted. Files will be removed from active storage upon expiration of the Deletion Window and from backup systems within ninety (90) days thereafter. Any active subscription will be automatically canceled effective at the end of the current billing period when account deletion is initiated.

(d) Inactivity. If your account remains inactive (no login) for a period of one hundred eighty (180) consecutive days, we will send a notification to the email address associated with your account. If no login occurs within thirty (30) days of such notification, we may delete User Content associated with your account.

(e) Free Tier. Accounts on the free tier are subject to the storage limits described on our pricing page. We will host files within the free tier's storage allocation for as long as your account remains active. We reserve the right to modify free tier storage limits upon thirty (30) days' notice.

4.8 No Backup Guarantee. The Platform is not intended to serve as your sole backup or archival system, and you remain responsible for maintaining your own copies of important files. We use commercially reasonable measures designed to protect stored files and maintain service reliability, but we cannot guarantee that User Content will never be lost, corrupted, delayed, or unavailable.

4.9 Removal Upon Request. You may delete your User Content at any time through the Platform's interface. Deleted files will be removed from active storage within a commercially reasonable timeframe, but may persist in backup systems for up to ninety (90) days.

5. AI-Generated Content & Tools

5.1 AI Features. The Platform offers artificial intelligence features including, but not limited to, AI-powered listing content generation (titles, descriptions, tags), text-to-image generation, background removal, style transfer, image-to-image editing, and batch processing (collectively, "AI Features"). AI Features utilize third-party AI models from providers such as OpenAI, Anthropic, and Google (collectively, "AI Providers").

5.2 No Accuracy Warranty. AI-generated content may be inaccurate, incomplete, biased, outdated, or otherwise unsuitable for your intended use. You are responsible for reviewing and approving AI-generated content before publishing or relying on it. We do not guarantee that AI output will be accurate, lawful, original, or fit for your particular purpose.

5.3 No Guaranteed Outcomes. Use of AI Features does not guarantee any specific results, including but not limited to improved sales, search rankings, conversion rates, marketplace visibility, or compliance with any marketplace's policies or guidelines.

5.4 Ownership of AI Output. As between you and ListingView, you own the AI-generated content you create through the Platform, subject to: (a) any restrictions, terms, or conditions imposed by the applicable AI Provider; (b) any intellectual property rights of third parties; and (c) applicable law. ListingView makes no representations or warranties regarding the intellectual property status of AI-generated content, including whether such content may be subject to copyright protection, is in the public domain, or may infringe third-party rights. You assume all risk associated with your use and publication of AI-generated content.

5.5 AI Provider Terms. Your use of AI Features is additionally subject to the acceptable use policies and terms of service of the applicable AI Providers. You agree not to use AI Features to generate content that would violate any AI Provider's policies, including but not limited to content that is harmful, deceptive, hateful, sexual, violent, or that promotes illegal activities. Violations may result in suspension or termination of your access to AI Features or your entire account.

5.6 No Liability for AI Output. ListingView is not liable for any claims, damages, losses, or liabilities arising from AI-generated content that you choose to use, publish, or distribute, including but not limited to claims of intellectual property infringement, defamation, false advertising, or violations of marketplace policies.

5.7 Token Consumption. AI Features consume tokens (see Section 9.3). Tokens consumed during a completed AI generation or processing request are non-refundable, regardless of whether the output meets your expectations. If a request fails to produce any output due to a platform-side error, we will make commercially reasonable efforts to restore the consumed tokens to your account.

5.8 AI Feature Availability. AI Features depend on the availability and performance of third-party AI Providers. We do not guarantee uninterrupted access to any AI Feature and are not liable for any degradation, downtime, or discontinuation of AI Features caused by AI Provider changes.

6. Mockup Generator & Design Tools

6.1 Design Tools. The Platform provides a canvas editor, mockup generator, and related design tools ("Design Tools") that allow you to create, edit, and generate images, mockups, and other visual content.

6.2 ListingView-Provided Templates. Mockup templates, design assets, and other materials provided by ListingView through the Platform ("Platform Templates") are licensed to you on a non-exclusive, non-transferable, revocable basis solely for use within the Platform and for incorporation into listings you publish on supported marketplaces. You may not redistribute, resell, sublicense, or make available Platform Templates (or derivative works thereof) as standalone files, templates, or design resources.

6.3 User-Uploaded Templates. If you upload your own mockup templates (including PSD files, images, or other design files), you represent and warrant that you have all necessary rights, licenses, and permissions to use such templates, including any embedded fonts, images, or other assets. ListingView is not liable for any intellectual property claims arising from your use of user-uploaded templates.

6.4 Generated Output. Subject to the template license in Section 6.2, any applicable AI Provider terms (Section 5.5), and third-party intellectual property rights, you own the mockup images and designs you create using the Design Tools. ListingView retains no ownership interest in your generated output.

6.5 No Quality Guarantee. Mockup rendering, AI image generation, and other Design Tool outputs are produced automatically and may vary in quality, accuracy, color fidelity, resolution, and suitability. ListingView makes no warranty regarding the print-readiness, color accuracy, or commercial suitability of any output from the Design Tools.

7. Print on Demand Integration

7.1 Facilitator Role. The Platform integrates with third-party print-on-demand ("POD") providers, including but not limited to Printify and Printful (each, a "POD Provider"). ListingView acts solely as a technology facilitator that connects you with POD Providers. ListingView does not manufacture, produce, print, ship, fulfill, or handle returns, refunds, or customer service for any POD product. ListingView is not a party to any transaction between you and a POD Provider or between you and your end customers.

7.2 POD Provider Terms. Your use of POD features requires separate agreement to and compliance with the terms of service, acceptable use policies, and content guidelines of each POD Provider you connect. You are solely responsible for understanding and complying with such terms.

7.3 Product Quality & Fulfillment. ListingView is not responsible for and makes no warranties regarding the print quality, color accuracy, material quality, shipping speed, product defects, order accuracy, or any other aspect of products manufactured or fulfilled by POD Providers. Any disputes regarding product quality, fulfillment, returns, or refunds must be resolved directly between you and the applicable POD Provider and/or your end customer.

7.4 Pricing. Product pricing, shipping costs, and production timelines displayed within the Platform are sourced from POD Providers and may not reflect current or accurate information. You are solely responsible for verifying all pricing, costs, and timelines directly with the applicable POD Provider before publishing listings or making commitments to end customers.

7.5 No Endorsement. The inclusion of any POD Provider, product, or catalog item within the Platform does not constitute an endorsement, recommendation, or guarantee by ListingView.

8. Browser Extension

8.1 Functionality. The ListingView Browser Extension (the "Extension") is an optional component of the Platform that provides analytics overlays, data enrichment, and research tools on supported marketplace websites (primarily Etsy.com).

8.2 Data Collection. The Extension collects data from marketplace pages you visit while the Extension is active, including but not limited to listing details, shop information, tags, pricing, and other publicly available marketplace data. This data is used to power Platform features and improve the Service. The Extension does not collect data from non-marketplace websites, and does not collect your marketplace account credentials or payment information. For full details on data collection, see our Privacy Policy.

8.3 Marketplace Compliance. The Extension interacts with third-party marketplace websites. You are solely responsible for ensuring that your use of the Extension complies with the terms of service and policies of each marketplace. ListingView is not responsible if any marketplace restricts, suspends, or terminates your seller account due to your use of the Extension or any other third-party tool.

8.4 Browser Permissions. The Extension requires certain browser permissions to function. These permissions are used solely for the purposes described in this section and in our Privacy Policy. We do not use Extension permissions for advertising, cross-site tracking, or any purpose unrelated to providing the Service.

8.5 Updates & Changes. The Extension may update automatically through the browser's extension update mechanism. Continued use of the Extension after an update constitutes acceptance of any changes to the Extension's functionality or these Terms.

8.6 Removal. You may remove the Extension at any time through your browser's extension management settings. Removal of the Extension does not terminate your account or these Terms.

9. Subscriptions, Fees & Billing

9.1 Subscription Plans. Certain features of the Platform require payment of recurring subscription fees ("Paid Plan"). The features, prices, billing cycles, and included quotas for each Paid Plan are described on our pricing page at listingview.io/pricing and may change upon reasonable notice. Features available on the free tier may be modified, reduced, or removed at any time.

9.2 Billing & Renewal.

(a) All payments are processed through our third-party payment processor, Stripe, Inc. ("Stripe"). By providing payment information and subscribing to a Paid Plan, you agree to Stripe's terms of service and authorize us to charge the payment method on file.

(b) Your Paid Plan will renew automatically at the end of each billing cycle at the then-current rate unless you cancel before the renewal date. You may cancel at any time from your account settings or by contacting us at support@listingview.io.

(c) All fees are stated in U.S. dollars unless otherwise indicated. You are responsible for all applicable taxes.

9.3 AI Token Purchases.

(a) In addition to subscription fees, the Platform offers purchasable credit packs ("Token Packs") that are consumed when using AI Features. Token Pack pricing, quantities, and availability are described within the Platform and may change at any time.

(b) All Token Pack purchases are final and non-refundable except where required by applicable law. Tokens consumed during a completed generation or processing request are non-refundable regardless of the quality or usability of the output.

(c) Purchased Tokens do not expire while your account remains active and in good standing.

(d) Token Expiration and Forfeiture.

(i) Purchased Tokens do not expire while your account remains active and in good standing. If your account is terminated by ListingView for breach of these Terms, remaining Purchased Tokens are forfeited without refund. If your account is terminated by ListingView without cause, we will refund the pro-rata value of any remaining unused Purchased Tokens.

(ii) Voluntary Account Deletion. If you choose to delete your account, we will notify you of any remaining Purchased Token balance during the deletion process. You may use remaining Purchased Tokens during the thirty (30) day Deletion Window described in Section 4.7(c) by restoring your account. If you do not restore your account within the Deletion Window, any remaining Purchased Tokens are forfeited without refund upon permanent deletion.

(iii) Promotional and Bonus Tokens (including free tokens, trial tokens, and tokens included as part of a promotional offer) are forfeited upon account termination, deletion, or downgrade to a plan that does not include such tokens, without refund or compensation.

(iv) Plan-Included Tokens. Base tokens included with Paid Plans are subject to daily and monthly caps as described on our pricing page and are not cumulative between billing periods. Plan-included tokens are not retained upon downgrade or cancellation.

(e) Tokens are personal to your account and cannot be transferred, sold, gifted, or exchanged for cash or any other form of value.

9.4 Refund Policy. Except as expressly stated in these Terms or as required by applicable law, subscription fees are non-refundable for the current billing period once charged. We do not provide refunds or credits for partial billing periods or unused subscription time after cancellation. Token Pack purchases are final and non-refundable once tokens have been consumed. For unused Purchased Tokens, see Section 9.3(d). If you believe you were billed in error, charged after a valid cancellation, or affected by a platform-side billing issue, contact us at support@listingview.io and we will review the matter in good faith.

9.5 Cancellations. You may cancel your Paid Plan at any time through your account settings or by contacting us at support@listingview.io. Cancellation takes effect at the end of your current billing period. After cancellation, your subscription will not renew, and you will retain access to paid features until the end of the then-current billing term. If you initiate account deletion (see Section 4.7(c)), any active subscription will be automatically canceled effective at the end of the current billing period.

9.6 Changes or Discontinuation of Plans. We reserve the right to modify, discontinue, or stop offering any Paid Plan or Token Pack upon reasonable notice. If we discontinue a Paid Plan before the end of a prepaid billing period for reasons other than your breach of these Terms, we may provide a prorated refund, credit, or comparable substitute remedy at our discretion, except where otherwise required by law.

10. Intellectual Property

10.1 Platform Ownership. The Platform, including all software, source code, object code, algorithms, data models, databases, text, graphics, user interface designs, trademarks, logos, and documentation, is owned by or licensed to ListingView and is protected by applicable intellectual property laws, including copyright, trademark, patent, and trade secret laws. Nothing in these Terms grants you any right, title, or interest in the Platform except for the limited license expressly set forth herein.

10.2 License to Use the Platform. Subject to your compliance with these Terms and payment of all applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform for your internal business purposes during the term of your account.

10.3 User Content Ownership. You retain all intellectual property rights in your User Content. By uploading or submitting User Content to the Platform, you grant ListingView the license described in Section 4.3.

10.4 Feedback. If you provide us with any feedback, suggestions, ideas, or recommendations regarding the Platform ("Feedback"), you grant us an unrestricted, irrevocable, perpetual, royalty-free, worldwide license to use, modify, and incorporate such Feedback into the Platform without any obligation to you.

10.5 Restrictions. Except as expressly permitted in these Terms, you may not: (a) copy, modify, adapt, or create derivative works of the Platform or any part thereof; (b) distribute, license, sell, or transfer the Platform; (c) remove any proprietary notices, labels, or markings from the Platform; or (d) use the Platform for any purpose not expressly permitted by these Terms.

11. Data Accuracy & Disclaimers

11.1 Marketplace Data Estimates. Sales, revenue, conversion, keyword, and other marketplace metrics shown in ListingView are best-effort estimates derived from publicly available APIs, marketplace signals, and internal algorithms. Actual figures can and likely will vary. We make no warranties regarding their accuracy, completeness, timeliness, or reliability.

11.2 Independent Service. "Etsy" is a trademark of Etsy, Inc. "Printify" and "Printful" are trademarks of their respective owners. ListingView uses the Etsy API and integrates with third-party services but is not endorsed by, certified by, or affiliated with Etsy, Inc., Printify, Printful, or any other third party unless expressly stated.

11.3 No Outcome Guarantees. We do not guarantee that using the Platform — including any analytics data, AI-generated content, optimization suggestions, or other tools — will increase your sales, improve your search ranking, generate revenue, or produce any specific business outcome.

11.4 AI Data Disclaimer. Data and insights produced by AI Features are generated algorithmically and may contain errors, hallucinations, outdated information, or biases. Such outputs should be treated as starting points for your own review and judgment, not as definitive or authoritative information.

12. Third-Party Services & Integrations

12.1 General. The Platform integrates with and depends upon various third-party services, including but not limited to:

• Marketplace APIs (Etsy API and others) for listing data, shop analytics, and listing management;

• AI Providers (OpenAI, Anthropic, Google) for AI-powered content generation and image processing;

• POD Providers (Printify, Printful, and others) for print-on-demand product catalogs and order fulfillment;

• Payment Processors (Stripe) for subscription billing and token purchases;

• Cloud Infrastructure (Amazon Web Services) for file hosting, processing, and data storage.

12.2 Third-Party Availability. The availability, performance, and functionality of the Platform may be affected by changes to third-party services, including API modifications, rate limit changes, pricing changes, service outages, or discontinuations. ListingView is not responsible for any degradation, interruption, or loss of functionality caused by third-party service changes, and such events shall not constitute a breach of these Terms.

12.3 Third-Party Terms. Your use of the Platform may be subject to the terms of service, privacy policies, and acceptable use policies of third-party service providers. You are responsible for reviewing and complying with all applicable third-party terms.

12.4 Third-Party Links. The Platform may contain links to third-party websites. We provide these links for convenience only and are not responsible for the content, policies, or practices of any linked website.

12.5 No Endorsement. Integration with, connection to, or display of any third-party service, product, or content within the Platform does not constitute an endorsement or recommendation by ListingView.

13. DMCA & Copyright Complaints

13.1 Respect for Intellectual Property. ListingView respects the intellectual property rights of others and expects its users to do the same. We will respond to notices of alleged copyright infringement that comply with applicable law, including the Digital Millennium Copyright Act ("DMCA"), 17 U.S.C. Section 512.

13.2 Filing a DMCA Takedown Notice. If you believe that your copyrighted work has been copied and is accessible on the Platform in a way that constitutes copyright infringement, please send a written notification to our designated DMCA agent with the following information:

1. A physical or electronic signature of a person authorized to act on behalf of the copyright owner;

2. Identification of the copyrighted work claimed to have been infringed;

3. Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material (e.g., a URL or file identifier);

4. Your contact information, including address, telephone number, and email address;

5. A statement that you have a good-faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law; and

6. A statement, under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner.

13.3 DMCA Agent. Our designated agent for receiving DMCA notifications is:

ListingView LLC. — DMCA Agent 110 16th St, Ste 1400 #190 Denver, CO 80202 Email: support@listingview.io

13.4 Counter-Notification. If you believe that material you uploaded was removed or disabled by mistake or misidentification, you may submit a counter-notification to our DMCA Agent containing:

1. Your physical or electronic signature;

2. Identification of the material that was removed and the location at which it appeared before removal;

3. A statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification;

4. Your name, address, and telephone number; and

5. A statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if outside the United States, the District of Colorado) and that you will accept service of process from the person who filed the original notification.

13.5 Repeat Infringers. In accordance with the DMCA, we maintain a policy of terminating, in appropriate circumstances, the accounts of users who are repeat infringers of intellectual property rights.

13.6 Good-Faith Requirement. Misrepresentations in a DMCA notice or counter-notice may expose you to liability for damages under 17 U.S.C. Section 512(f). If you are unsure whether material infringes your copyright, you should consult an attorney before filing a notice.

14. Modifications to the Service

We may add, modify, suspend, deprecate, or remove features, tools, integrations, or the Service altogether at any time. For material changes that reduce or remove features included in your current Paid Plan, we will provide at least thirty (30) days' advance notice. We may make immediate changes where necessary for legal compliance, security, abuse prevention, or technical stability. Changes to free-tier features may be made at any time with reasonable notice. Changes to the Service do not by themselves entitle you to a refund except as otherwise required by law or expressly stated in these Terms.

15. Termination & Account Deletion

15.1 Termination by You. You may initiate account deletion at any time by following the instructions in your account settings or by contacting us at support@listingview.io. Account deletion is subject to the thirty (30) day Deletion Window described in Section 4.7(c), during which you may restore your account. Any active subscription will be automatically canceled when account deletion is initiated (see Section 9.5).

15.2 Termination by Us. We may terminate or suspend your access to the Platform in the following circumstances:

(a) You have materially breached these Terms and, where the breach is curable, have failed to cure within fourteen (14) days of written notice;

(b) You have violated applicable law in connection with your use of the Platform;

(c) Your conduct poses a security risk to the Platform, threatens the safety or rights of other users or third parties, or involves fraud, abuse, or illegal activity;

(d) Your account has been inactive for the period described in Section 4.7(d);

(e) We discontinue the Service, in which case we will provide at least thirty (30) days' advance notice.

In cases involving fraud, security threats, illegal activity, or imminent harm, we may suspend access immediately without prior notice. In all other cases, we will provide reasonable notice before termination takes effect.

15.3 Effect of Termination.

(a) Upon termination, your right to access and use the Platform ceases immediately (or at the end of your current billing period, as applicable).

(b) Following termination, your data and files will be handled in accordance with Section 4.7. In all cases, we will make commercially reasonable efforts to allow you to export your User Content before deletion, except where retention or access would violate applicable law or pose a security risk.

(c) Remaining tokens will be handled in accordance with Section 9.3(d).

(d) You remain liable for all fees incurred before termination.

15.4 Survival. Sections 4.3 (License Grant, to the extent necessary for residual processing), 5.4 (Ownership of AI Output), 5.6 (No Liability for AI Output), 10 (Intellectual Property), 11 (Data Accuracy & Disclaimers), 13 (DMCA), 16 (Disclaimers of Warranties), 17 (Limitation of Liability), 18 (Indemnification), 19 (Governing Law & Dispute Resolution), and 21 (Severability & Entire Agreement), and any other provisions that by their nature should survive, will continue in full force and effect after termination.

16. Disclaimers of Warranties

16.1 General Disclaimer. The Platform is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, ListingView and its officers, directors, employees, agents, affiliates, licensors, and suppliers (collectively, the "ListingView Parties") disclaim warranties of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. That said, we aim to operate the Platform in a professional and reliable manner and to provide reasonable support and notice practices as described in these Terms.

16.2 Service Availability. We do not guarantee that the Platform will be uninterrupted, secure, or error-free at all times. However, we use commercially reasonable efforts to maintain service availability, protect stored data, and address operational issues within our control.

16.3 Third-Party Outputs and Business Outcomes. Because the Platform depends in part on external marketplaces, AI providers, POD providers, and other third parties, we cannot guarantee the accuracy, completeness, quality, legality, or business value of third-party data, AI-generated content, mockups, product fulfillment, or marketplace outcomes. You remain responsible for reviewing outputs and making final business decisions.

Your use of the platform is at your sole risk.

17. Limitation of Liability

17.1 TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE LISTINGVIEW PARTIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITIES, OR USE, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF (OR INABILITY TO USE) THE PLATFORM, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF ANY LISTINGVIEW PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

17.2 Nothing in these Terms is intended to exclude liability that cannot be excluded under applicable law. WITHOUT LIMITING THE FOREGOING, THE LISTINGVIEW PARTIES SHALL HAVE NO LIABILITY FOR ANY DAMAGES OR LOSSES ARISING FROM OR RELATED TO:

(a) AI-GENERATED CONTENT THAT YOU USE, PUBLISH, OR DISTRIBUTE, INCLUDING CLAIMS OF INACCURACY, INFRINGEMENT, DEFAMATION, OR MARKETPLACE POLICY VIOLATIONS;

(b) THE QUALITY, ACCURACY, TIMELINESS, OR DEFECTS OF ANY PRODUCT MANUFACTURED, PRINTED, OR FULFILLED BY ANY POD PROVIDER;

(c) THE LOSS, CORRUPTION, DESTRUCTION, OR UNAUTHORIZED ACCESS OF ANY USER CONTENT CAUSED BY EVENTS BEYOND LISTINGVIEW'S REASONABLE CONTROL, INCLUDING BUT NOT LIMITED TO THIRD-PARTY SECURITY BREACHES, INFRASTRUCTURE FAILURES, OR NATURAL DISASTERS; PROVIDED, HOWEVER, THAT THIS EXCLUSION SHALL NOT APPLY TO LOSSES DIRECTLY RESULTING FROM LISTINGVIEW'S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT;

(d) ANY RESTRICTION, SUSPENSION, OR TERMINATION OF YOUR MARKETPLACE SELLER ACCOUNT BY ETSY OR ANY OTHER MARKETPLACE, WHETHER OR NOT RELATED TO YOUR USE OF THE PLATFORM;

(e) ANY TOKENS CONSUMED FOR AI GENERATION OR PROCESSING THAT PRODUCE UNSATISFACTORY RESULTS;

(f) ANY THIRD-PARTY SERVICE OUTAGE, API CHANGE, OR DISCONTINUATION AFFECTING THE PLATFORM;

(g) YOUR RELIANCE ON ANY MARKETPLACE DATA ESTIMATES, ANALYTICS, OR RECOMMENDATIONS PROVIDED THROUGH THE PLATFORM.

17.3 Aggregate Cap. To the fullest extent permitted by applicable law, the aggregate liability of the ListingView Parties arising out of or relating to these Terms or the Platform will not exceed the greater of: (A) the total amount paid by you to ListingView during the twelve (12) months immediately preceding the event giving rise to the claim; or (B) one hundred U.S. dollars (US $100.00).

17.4 THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF YOU HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, THE LIABILITY OF THE LISTINGVIEW PARTIES WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

18. Indemnification

18.1 You agree to indemnify, defend, and hold harmless the ListingView Parties from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and legal costs) arising out of or relating to:

(a) Your use or misuse of the Platform;

(b) Your violation of these Terms or any applicable law or regulation;

(c) Your User Content, including any claim that your User Content infringes, misappropriates, or otherwise violates any third party's intellectual property, privacy, publicity, or other rights;

(d) AI-generated content that you create, modify, publish, or distribute using the Platform;

(e) Mockups, designs, or other visual content you create or distribute using the Design Tools, including claims arising from your use of user-uploaded templates;

(f) Products you manufacture, sell, or fulfill through POD Provider integrations, including product liability claims, consumer complaints, and regulatory violations;

(g) Your use of the Browser Extension, including any resulting marketplace account restrictions or third-party claims;

(h) Your infringement of any third party's rights; or

(i) Your violation of any third party's terms of service, including those of any marketplace, POD Provider, or AI Provider.

18.2 We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims.

19. Governing Law & Dispute Resolution

19.1 Governing Law. These Terms and any dispute arising out of or relating to these Terms or the Platform shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict-of-laws principles.

In plain English: if we have a dispute, we've agreed to resolve it through arbitration rather than in court. You can opt out of this within 30 days of creating your account (see Section 19.5). If your claim is small enough for small claims court, you can go there instead (see Section 19.4).

19.2 Mandatory Binding Arbitration. Except as set forth in Sections 19.4 and 19.5, any dispute, claim, or controversy arising out of or relating to these Terms or the Platform (including the formation, existence, breach, termination, enforcement, interpretation, scope, waiver, or validity of these Terms), whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory (each, a "Dispute"), shall be resolved by final and binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules in effect at the time the Dispute is filed.

19.3 Class Action Waiver. You and listingview agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class, consolidated, representative, or collective action. Unless both you and ListingView agree otherwise in writing, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative, class, or collective proceeding. If this class action waiver is found to be unenforceable, then the entirety of this arbitration provision (other than the waiver of jury trial in Section 19.6) shall be null and void.

19.4 Small Claims Exception. Notwithstanding Section 19.2, either party may bring an individual action in small claims court in Denver, Colorado (or the county in which you reside), provided the claim falls within the court's jurisdictional limits and remains an individual (non-class, non-representative) action.

19.5 Opt-Out Right. You may opt out of the arbitration provision and class action waiver in this Section 19 by sending written notice to support@listingview.io within thirty (30) days of the date you first create an account on the Platform. Your notice must include your full name, account email address, and a clear statement that you wish to opt out of arbitration. If you opt out, Disputes will be resolved in the state or federal courts located in Denver, Colorado, and you consent to personal jurisdiction and venue in those courts. Opting out does not affect any other provision of these Terms.

19.6 Waiver of Jury Trial. To the fullest extent permitted by applicable law, you and ListingView each waive the right to a jury trial in connection with any dispute arising out of or related to these terms or the platform.

19.7 Arbitration Procedures.

(a) The arbitration shall be conducted in the English language.

(b) The arbitrator shall have exclusive authority to resolve all Disputes, including but not limited to the arbitrability of any Dispute and the formation, existence, scope, validity, and enforceability of this arbitration agreement.

(c) The arbitrator may award any remedy that a court of competent jurisdiction could award, including injunctive or declaratory relief, but only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim.

(d) The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

(e) Each party shall bear its own attorneys' fees and costs in connection with the arbitration, except that the prevailing party may be entitled to recover its reasonable attorneys' fees and costs at the arbitrator's discretion.

(f) For claims where the amount in dispute is less than $10,000, ListingView will pay all AAA filing, administration, and arbitrator fees. For claims of $10,000 or more, filing and administration fees will be allocated in accordance with AAA Consumer Arbitration Rules. If the arbitrator finds that either the substance of your claim or the relief sought was frivolous or brought for an improper purpose, fee allocation will be governed by the AAA Rules.

20. Changes to These Terms

20.1 We may update, modify, or replace these Terms from time to time. If we make material changes, we will notify you by email to the address associated with your account, by posting a prominent notice on the Platform, or by other reasonable means, at least thirty (30) days before the changes take effect (or such shorter period as may be required by law).

20.2 Your continued use of the Platform after the effective date of any updated Terms constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Platform and terminate your account before the effective date.

20.3 We will maintain a version history of material changes to these Terms, accessible from the bottom of this page.

21. Severability & General Provisions

21.1 Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction or arbitrator, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.

21.2 Entire Agreement. These Terms, together with the Privacy Policy and any other agreements or policies referenced herein, constitute the entire agreement between you and ListingView regarding the Platform and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral.

21.3 Waiver. No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

21.4 Assignment. You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign these Terms in whole or in part at any time without your consent, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets. Any attempted assignment in violation of this section is void.

21.5 Force Majeure. Neither party shall be liable for any failure or delay in performing its obligations under these Terms to the extent caused by events beyond its reasonable control, including but not limited to natural disasters, pandemics, government actions, war, terrorism, labor disputes, power failures, internet disturbances, or third-party service outages.

21.6 Notices. We may provide notices to you through the Platform, by email to the address associated with your account, or by other reasonable means. You may provide notices to us at support@listingview.io or at the mailing address in Section 22.

22. Contact Us

Questions about these Terms? Contact us at:

Email: support@listingview.io Legal inquiries: support@listingview.io DMCA Agent: support@listingview.io

Mailing Address: ListingView (ListingView LLC.) 110 16th St, Ste 1400 #190 Denver, CO 80202 United States