Privacy Policy

Thank you for choosing ListingView (owned and operated by ListingView LLC., “ListingView,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the choices you have regarding your information.

Note: ListingView provides marketplace analytics by ingesting public data from Etsy and other sources. When you connect your Etsy account, we access only the scopes you authorize to deliver our features. We never post, edit, or delete listings on your behalf without your express action.

1. Scope

This Policy applies to listingview.io, app.listingview.io, the ListingView Chrome extension, mobile applications, APIs, email communications, and any other products or services that link to this Policy (collectively, the “Services”).

2. Information We Collect

We do not knowingly collect data from children under 13, and the Services are not directed to children.

3. How We Use Your Information

We use the information we collect to:

1. Provide & Maintain the Services – authenticate you, pull Etsy data on request, deliver dashboards, and store your workspace settings.

2. Process Transactions – manage subscriptions, issue invoices, and handle refunds.

3. Improve & Personalize – monitor performance, debug, run analytics to understand feature usage, and develop new products.

4. Communicate – send transactional emails (e.g., security alerts, billing notices) and, with your consent, marketing updates you can opt out of at any time.

5. Ensure Security & Prevent Fraud – detect suspicious activity and enforce our Terms of Service.

6. Legal Compliance – comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

4. Legal Bases (EEA/UK Users)

If you reside in the European Economic Area or United Kingdom, our processing is based on:

• Contractual Necessity (Art. 6(1)(b) GDPR) – to provide the Services you request.

• Legitimate Interests (Art. 6(1)(f)) – improve and secure the Services, limited direct marketing, unless those interests are overridden by your rights.

• Consent (Art. 6(1)(a)) – when we rely on optional cookies or send promotional communications.

• Legal Obligation (Art. 6(1)(c)) – retain records for tax, accounting, or regulatory requirements.

5. How We Share Information

We do not sell your personal information. We share it only with:

• Service Providers – third‑party hosting, analytics, payment, customer support, and email providers bound by confidentiality agreements.

• Business Transfers – in connection with a merger, acquisition, or sale of assets, provided the successor entity honors this Policy.

• Legal & Compliance – when required by law or to protect our rights, property, or users.

We may share aggregated or de‑identified statistics (e.g., overall keyword demand trends) that cannot reasonably be used to identify you.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to keep you logged in, remember preferences, and analyze site traffic. You can control cookies via your browser settings or through our cookie‑consent banner. Disabling cookies may limit some functionality.

7. Data Retention

We keep your personal information only as long as necessary for the purposes described above:

• Account Data – retained while your account is active. Deleted within 30 days after you close your account, unless longer retention is required by law.

• Billing Records – retained for at least 7 years per tax regulations.

• Usage Logs – anonymized or deleted within 12 months.

8. Security

We employ industry‑standard safeguards such as HTTPS, encryption in transit and at rest, network firewalls, and least‑privilege access controls. No system is 100% secure, but we continually monitor and improve our defenses.

9. Your Choices & Rights

9.1 General Choices

• Update Account Info – edit your profile and settings at any time.

• Marketing Opt‑Out – unsubscribe links are included in every promotional email.

• Cookie Controls – manage via browser or our banner.

9.2 EEA/UK Privacy Rights

You have the right to request access, rectification, erasure, restriction, data portability, and objection to certain processing. You may also lodge a complaint with your local supervisory authority.

9.3 California Privacy Rights (CCPA/CPRA)

California residents may request:

• Categories & Specific Pieces of personal information we have collected about you.

• Deletion of personal information (subject to legal exemptions).

• Opt‑out of “sale” or “sharing” of personal information (we do not sell data).

Submit requests by email at support@listingview.io or via your account dashboard. We will verify your identity before processing.

10. International Transfers

We store data on servers located in the United States. If you access the Services from outside the U.S., you consent to transferring your information to the U.S. Our third‑party processors rely on Standard Contractual Clauses or other approved mechanisms for onward transfers.

11. Third‑Party Services

Our Services may link to third‑party sites or integrate with tools such as Etsy, Google Analytics, and Stripe. Their privacy practices are governed by their own policies; we encourage you to review them.

12. Changes to This Policy

We may update this Privacy Policy periodically. If material changes are made, we will notify you by email or in‑app notice. The “Last updated” date at the top reflects the latest revision.

13. Contact Us

If you have questions or concerns about this Policy or our data practices, contact us:

Email: support@listingview.io
Mail: ListingView (ListingView LLC.)
110 16th St, Ste 1400 #190
Denver, CO 80202
United States

Thank you for trusting ListingView with your data.